Business assistance
Ask Kreality about today’s jobs, customers, quotes, or schedule. It checks the information your team is allowed to use and gives a simple answer.
Incoming
Ask a practical question about the business.
Urgent service request
Quote awaiting approval
Visit due this afternoon
AI Business Assistant
Connected context
Incoming
Ask a practical question about the business.
Urgent service request
Quote awaiting approval
Visit due this afternoon
Approved knowledge
Incoming
A team member needs the current rule.
After hours guidance
On call route
Escalation procedure
Action preparation
Incoming
Move from the answer to an action.
Customer linked
Callback context added
Review required
How it works
Define the business information and systems the assistant may use.
Control who can see each type of information and action.
Introduce useful tasks gradually after the answers are trusted.
Built for real service teams
What changes
Teams can ask for the relevant context without opening every tool.
Approved operating knowledge is easier to find and follow.
Common summaries and tasks begin from connected information.
Questions, answered
No. It is configured around your approved business knowledge, permissions, and supported systems.
No. Access should follow role and data permissions.
Only actions you explicitly approve and technically support should be available.
The quality of an answer depends on the connected source. The interface should identify source and uncertainty.
Customer facing workflows are configured separately with their own boundaries.
Begin with a narrow set of high value questions, validate the answers, then add actions.
Start with one useful workflow
