Connected systems
Kreality moves the right information between your calendar, job software, inbox, and accounts so your team does not type it twice.
Incoming
Keep the tools your team knows.
Customer system
Team calendar
Accounts software
Integrations
Keep core systems
Incoming
Keep the tools your team knows.
Customer system
Team calendar
Accounts software
Map data carefully
Incoming
The source of the update is identified.
Customer ID matched
Fields mapped
Destination updated
Visible operations
Incoming
An update cannot be completed.
Update held
Original record retained
Team notified
How it works
Confirm access, technical support, data, and the workflow you need.
Define exactly what each connection may read or change.
Run normal cases, errors, duplicates, and unavailable systems before launch.
Built for real service teams
What changes
Information can move from the conversation into the supported system.
Teams work from records that reflect the latest approved activity.
Permissions and failure paths are explicit before a workflow goes live.
Questions, answered
Support depends on the product, plan, available APIs, permissions, and required workflow. We assess this before confirming scope.
Usually no. The aim is to connect supported tools where that creates a better workflow.
Only when the system supports it and you approve the exact action and permissions.
The workflow should retry safely or route the item for human attention, depending on the action.
Custom work may be possible after technical and commercial assessment.
Credentials, scopes, roles, and data handling are defined around the systems and workflow involved.
Start with one useful workflow
