24/7Coverage when your team cannot pick up1Consistent answer across every call0Phone trees for customers to fight through3Simple results: book, transfer, or take a message
Amara booked for FridayMissed call answeredWebsite message replied toUrgent call sent to RileyGrace received a replyAmara booked for FridayMissed call answeredWebsite message replied toUrgent call sent to RileyGrace received a reply
Quote visit bookedAfter hours call answeredCustomer address savedLuca asked for a callbackBooking reminder sentQuote visit bookedAfter hours call answeredCustomer address savedLuca asked for a callbackBooking reminder sent
New job addedService area checkedCall notes savedFree time foundManager joined the callNew job addedService area checkedCall notes savedFree time foundManager joined the call
Calls answered. Jobs booked. Nothing gets missed.
Kreality talks to customers, books work, and sends urgent calls straight to your team.
Phone answering
Every call gets answered.
Kreality picks up, asks what the customer needs, and books the job in your calendar.
AI Receptionist
01The request
Find a time
Incoming
A repair needs booking
The caller would like a morning visit.
MONTUEWEDTHUFRI
—Busy———Busy———Open
Repair visit
Call transfers
Important calls go straight to your team.
If a caller needs a person, Kreality calls the right team member and brings them into the call.
Call Transfers
01The request
Make a warm handoff
Incoming
The service manager is available
Kreality checks the approved route.
Customer···Phone line
Caller stays connected
Text messages
Texts get answered in seconds.
Kreality replies, asks for the address, and offers a time to visit.
Speed to Lead
01The request
Ask useful questions
Incoming
“The kitchen power keeps cutting out.”
Kreality asks about the job.
CustomerKitchen power outage
KrealityBrunswick
Saved to the enquiryHelp needed today
Email replies
New email. Reply ready.
Kreality reads the email, pulls out the job details, and writes a reply for you.
Email Responder
01The request
Prepare a helpful reply
Incoming
The request is understood
The original email stays in context.
✓
Customer request included
02
Service guidance checked
03
Draft ready
Prepared for review
What changes
What changes after Kreality picks up.
No pile of voicemails
Calls are answered while you are busy.
More jobs in the calendar
Customers can book while they are ready.
Clear call notes
The problem, address, and booking are saved.
Fewer phone interruptions
Your team only takes the calls that need a person.
A call with Kreality
The phone rings. The job gets booked.
01Kreality answers02The caller explains the job03Kreality finds a free time04The customer gets a booking text
AI Receptionist FAQs
How fast does Kreality answer?+
Kreality picks up as soon as the call comes in.
Can it answer after hours?+
Yes. It can answer during the day, after hours, on weekends, or all the time. You choose.
What if the caller needs a person?+
Kreality sends the call to the right person on your team and tells them what the caller needs.
Can it sound like our business?+
Yes. You choose the voice, the greeting, the questions it asks, and what it is allowed to do.
Can it book jobs?+
Yes. Kreality can check supported calendars, offer a free time, book the job, and send a confirmation.
Will it work with our current tools?+
Kreality can connect to supported calendars, job software, inboxes, and customer records.
Start with missed calls
Every call answered. More jobs booked.
Let Kreality answer the phone when your team cannot.