Skip to content
Get your free revenue gap audit

Website conversion

Your website
talks back.

Kreality answers questions, gets the job details, and helps the visitor book—all while they are still on your website.

Get your free revenue gap audit See it work with the tools and rules your team already uses.
24/7 Web Chat
Answer on the page

Incoming

“Do you repair roof leaks?”

A visitor asks while browsing your site.

CustomerRoof repairs
KrealityService area checked
Saved to the enquiryVisitor engaged
24/7Website conversation coverage
1Connected lead record
0Blank contact form dead ends
3Outcomes: answer, enquire, book

24/7 Web Chat

Less chasing.
More work gets done.

Clear answers

Answer questions on the page.

Kreality uses the services, areas, hours, and answers you approve.
24/7 Web Chat
Answer on the page

Incoming

“Do you repair roof leaks?”

A visitor asks while browsing your site.

CustomerRoof repairs
KrealityService area checked
Saved to the enquiryVisitor engaged

Easy conversation

Get details without a long form.

Visitors explain the job in their own words while Kreality asks for what your team needs.
24/7 Web Chat
Understand the job

Incoming

“It leaks when it rains.”

The customer describes the problem.

CustomerRoof leak
KrealityBrunswick
Saved to the enquiryTomorrow requested

A real lead

Turn the chat into a booking.

The customer details and conversation can go straight into booking or your lead system.
24/7 Web Chat
Offer a visit

Incoming

The job details are ready

Kreality checks the booking rules.

MONTUEWEDTHUFRI
—Busy———Busy—Open——

Roof inspection

How it works

Built around the way
your team already works.

  1. 01

    Add your business answers

    Set the services, areas, hours, and answers the chat can use.

  2. 02

    Choose the questions

    Decide what Kreality should ask for each type of job.

  3. 03

    Choose where leads go

    Send good enquiries to booking, your lead system, or your team.

Built for real service teams

More website visitors become real enquiries.

Kreality handles the repeatable work. Your team stays in control when a person is needed.

What changes

A simpler day.
Nothing gets lost.

More useful website visits

Visitors get help instead of hunting through pages.

Richer enquiries

Your team receives the context behind the contact details.

One customer record

Chat activity joins the rest of the customer journey.

Questions, answered

24/7 Web Chat FAQs

The practical detail before you connect a workflow.
Is the chat available outside business hours?+

It can operate around the clock within the knowledge and actions you approve.

Can it quote prices?+

Only when you provide an approved pricing rule suitable for chat. Complex quotes should be routed to a person.

Can it book appointments?+

Yes where a supported booking workflow is connected and configured.

Can a person take over?+

Yes. Handoff options depend on how your team wants to manage live conversations.

Will it answer anything?+

No. It stays within approved business information and escalates when unsure.

Does it work on mobile websites?+

The chat experience is designed to adapt to mobile and desktop layouts.

Start with one useful workflow

See 24/7 Web Chat
work in your business.

We will show you how it fits the tools, rules, and people you already have.Get your free revenue gap audit