1Shared source of schedule truth3Steps: qualify, match, confirm0Double entry in the ideal workflow24/7Booking request coverage
Hot water replacement QualifiedInstallation crew MatchedThursday, 9 to 11 AvailablePriya Sharma ConfirmedHot water replacement QualifiedInstallation crew MatchedThursday, 9 to 11 AvailablePriya Sharma Confirmed
Bookings and Scheduling
Less chasing. More work gets done.
Qualified first
Know the work before offering a time.
Kreality gathers the service, location, urgency, and requirements that determine who should take the job.
Bookings and Scheduling
01The request
Understand the work
Incoming
A new hot water job
The customer asks for an installation.
✓
Hot water installation
02
Licensed installer
03
Preston
Rules based matching
Protect skills, areas, and capacity.
Bookings follow the availability and assignment rules your team approves.
Bookings and Scheduling
01The request
Match the calendar
Incoming
One job needs a time
The team calendar is checked.
MONTUEWEDTHUFRI
—Busy———Busy——Open—
Daniel · installer
Customer updates
Keep both sides working from the same plan.
Confirmations, reminders, and approved changes keep the customer and team aligned.
Bookings and Scheduling
01The request
Keep everyone updated
Incoming
The visit is confirmed
The same booking appears for both sides.
✓
Thursday · 9:00 am
02
Address shared
03
Confirmation sent
How it works
Built around the way your team already works.
01
Connect the calendar
Confirm the supported schedule or job management system.
02
Set booking rules
Define services, durations, areas, buffers, and team matching.
03
Test the real week
Run normal bookings, urgent work, reschedules, and unavailable periods.
Built for real service teams
The right job lands with the right person at the right time.
Kreality handles the repeatable work. Your team stays in control when a person is needed.
What changes
A simpler day. Nothing gets lost.
Fewer booking calls
Routine scheduling can move without a back and forth phone exchange.
Cleaner calendars
The details needed for the work travel with the booking.
Fewer avoidable surprises
Customers and team members receive the agreed updates.
Questions, answered
Bookings and Scheduling FAQs
The practical detail before you connect a workflow.
Which calendars can it use?+
Support depends on the system and workflow. We assess the connection before confirming implementation.
Can it schedule different job lengths?+
Yes. Duration can follow approved service and booking rules.
Can it reschedule work?+
Approved reschedule workflows can be configured with availability and notification rules.
How are urgent jobs handled?+
Urgency can trigger a different path, including transfer or human review.
Can it avoid travel conflicts?+
Where the connected data supports it, service areas, travel buffers, and team rules can be considered.
Does my team keep control?+
Yes. You define what can be booked automatically and what needs approval.
Start with one useful workflow
See Bookings and Scheduling work in your business.